Right of return
Return
We want you to be completely satisfied with your online shopping. That is why we offer a 14-day return period from the delivery date.
Right of return
We want you to be completely satisfied with your online shopping.
If you are thinking about it differently for some reason, you are welcome to send it back to us within 14 days of receipt. We offer reimbursements, exchange and credits under the following conditions:
Return date
Articles must be returned in the original condition, unworn, unchanged, unchanged, unwashed and with attached labels. If the goods are returned despite these conditions, their return will be returned to them for an additional fee.
Refunds
Articles at full price are entitled to a full reimbursement;
Full price
For articles at the full price, there is entitlement to reimbursement, exchange or credit;
Sales article
Sales articles or articles that were bought during a flash sales/advertising event are only entitled to credit or exchange;
Final sale
Articles that are marked as "final sale - no return or exchange" cannot be returned. If goods are returned despite this guideline, the items will be returned to them for an additional fee.
Offer code
Orders that are given up with an action code that grants a discount on the order (with the exception of our welcome offer of 10 %) are only entitled to a credit or exchange;
TO SWIM
All bathing clothes have to be tried out with underwear, the hygiene protective strip must remain in place and is not accepted if it is removed or changed;
Gift cards
Gift cards cannot be returned;
Return
We recommend trying all items immediately after receipt to ensure that you can send the items back within the return period.
The original shipping costs are not reimbursable and the costs for returned items are the responsibility of the customer. Txjntc.com & nbsp; assumes no liability for the lack of incoming deliveries of a return. We recommend that you return your items to registered or traceable postal services, since return packages are the responsibility of the customer up to the entrance at Txjntc.com & nbsp;
Processing time for returns
We strive to process reimbursements every day, but please expect a processing time of 3–5 working days for your return. You will receive an email notification of when our team received your return and again when it has been edited.
Incorrect articles
We sincerely apologize for any inconvenience caused by receiving a faulty product. Please contact our customer service team support@txjntc.com & nbsp; Enter your order number and pictures of the error and we will work with you to fix the error as soon as possible.
DO YOU NEED HELP?
- support@Txjntc.com